Upscale restaurant dining room at golden hour with set tables and a kitchen pass in the background

Restaurants

The reservation book is only the beginning of the night.

Covers, guest preferences, private dining, waitlists and a Friday line that starts at four. MyClubIQ gives the host stand, the floor and the kitchen the same picture without replacing the systems that already run.

We have run your day

What the day actually looks like

  • A regular's usual table, his wife's allergy and his anniversary bottle live in one server's head, and she has the night off.
  • The private dining hold and the public reservation book fight over the same table and nobody knows until the day of.
  • A VIP walks in and the host has to guess whether she is the one who likes the corner booth or the one who hates it.
  • The floor knows the covers but the kitchen does not, and a twenty-top lands at the same time as the pre-theater rush.
  1. 10:00Manager opens the console: tonight's covers, holds, waitlist and three VIP flags.
  2. 11:30Member books a 7:15 for four from the app. Usual table, dietary notes, house account attached.
  3. 14:00Private dining releases a Tuesday hold. The public book sees the room open immediately.
  4. 16:30Kitchen sees the night's covers with allergies and party sizes already on the ticket.
  5. 19:45Chit posts to the house account. The member leaves without the server running a card.
  6. 22:15Tuesday's slow early seating goes out to the forty-one members who have not been in since spring.

The five

The same five things, in your vocabulary

01

In their pocket

Their table, their guests, their tab.

A guest opens the app and sees their reservation, the private room they are holding for the twentieth, their dietary notes, the last four checks and a way to add a guest or move a time without calling in.

  • Reservations and usual table
  • Guest names and dietary notes
  • House account and checks
  • Private dining holds on request
02

Keep what already works

The POS and the reservation system stay yours.

Your reservation platform, your point of sale, your accounting, your payroll and your delivery apps stay where they are. We connect them so the host stand, the floor and the back office stop reconciling by hand.

  • Reservation and table management
  • Dining and bar POS
  • Accounting and payroll
  • Email lists and delivery apps
03

One console for the people running the day

Host stand, floor manager and kitchen, same screen.

Covers, holds, waitlist, VIP flags, dietary notes and the manager who is waiting on an answer about the large party. A new host can work the podium on a Friday night without a training manual.

  • Covers and room holds together
  • Guest lookup with full history
  • Allergies and VIP flags on the ticket
  • Shift notes that survive turnover
04

A clear picture of your club

Who walks in, what they order, and when they stopped coming.

Covers by daypart, menu item velocity, private dining revenue against dining room displacement, check averages by server and which regulars have not been in since the menu changed.

  • Covers and yield by daypart
  • Menu velocity and displacement
  • VIP and regular engagement
  • Lapsing guest signals
05

A line straight to your members

Forty-one members with a reason to come back.

A wine dinner, a room release, a new menu, a slow Tuesday early seating. Sent to the phone that already holds their reservation, targeted by visit history, by tier, by last order, instead of a blast to the whole list.

  • Event and tasting invitations
  • Slow-shift fills
  • Menu and room announcements
  • Win-backs for lapsed regulars

The loop

Lapsing regulars tell you who to invite, and the invitation fills the slow night

Reporting lists the regulars who have not been in since spring and the Tuesdays that run light. Outreach invites exactly those guests to the tasting menu. Their checks post back and next month's report is fuller.

01

Reporting tells you who to reach

Forty-one members with dining minimums unspent and no cover in six weeks.

02

Outreach reaches them

A push to those forty-one only. Wine dinner, two seatings, book from the app.

03

What they do feeds the reporting

Nineteen booked. The chit posts to the house account. The next list is smaller.

See what is possible for your club

A personalized app and console built around your reservations, your POS and your Friday night.

Request a demo