Wood-paneled city club dining room with green leather banquettes

City & social clubs

A member has fifty minutes. The club has one chance to be easy.

Covers, private events, reciprocals and a membership that visits between meetings. MyClubIQ makes the club as easy to use as the restaurant across the street, without giving up what makes it a club.

We have run your day

What the day actually looks like

  • The book is a book. Whoever answers the phone is the reservation system.
  • A member's usual table, his usual guest and his dietary note live in a server's memory, and that server left in March.
  • Private event holds and the dining room fight over the same room and nobody finds out until Thursday.
  • Reciprocal letters get typed by hand, one at a time, for clubs in four time zones.
  1. 08:30Manager opens the console: today's covers, holds, arrivals and two unresolved billing questions.
  2. 10:00Member books a 12:15 for three from the app. Usual table, dietary note attached.
  3. 11:45Kitchen sees the day's covers with allergies and VIP flags already on the ticket.
  4. 13:20Chit posts to the house account. The member walks out without signing anything.
  5. 16:00Events office releases a Thursday hold. The dining room sees the room open immediately.
  6. 18:30Reciprocal letter issued to a member travelling next week, in two clicks.

The five

The same five things, in your vocabulary

01

In their pocket

Their table, their guests, their account.

A member opens the app and sees his 12:15, the private room he is holding for the twentieth, his dining minimum, the last four chits and a reciprocal letter he can issue himself before a trip.

  • Reservations and usual table
  • Guest names on the booking
  • Dining minimum and house account
  • Reciprocal letters on request
02

Keep what already works

The POS and the book stay yours.

Your reservation system, your point of sale, your accounting and your email lists stay where they are. We connect them so the dining room, the events office and the controller stop reconciling by hand.

  • Reservations and table management
  • Dining and bar POS
  • Accounting and minimums
  • Door access and email
03

One console for the people running the day

Front desk, dining room and events office, same screen.

Covers, holds, arrivals, dietary notes and the member who is waiting on an answer about his December room. A new host can work the podium tonight without a training manual.

  • Covers and room holds together
  • Member lookup with preferences
  • Billing exceptions and disputes
  • Notes that survive turnover
04

A clear picture of your club

Who actually walks in, and when.

Covers by daypart, private event revenue against dining room displacement, minimums tracking with two months left in the year, and which members have not been in since spring.

  • Covers and yield by daypart
  • Event revenue vs displacement
  • Minimums at risk
  • Lapsing member signals
05

A line straight to your members

Forty-one members with a minimum to spend.

A wine dinner, a room release, a speaker on Thursday. Sent to the phone that already holds their reservation, targeted by tier, by activity, by last visit, instead of a newsletter to everyone.

  • Event and seating invitations
  • Minimums reminders that convert
  • Late-release table fills
  • Win-backs for lapsed members

The loop

Unspent minimums tell you who to invite, and the invitation fills the room

Reporting lists the members with minimums unspent and no cover in six weeks. Outreach invites exactly those members to the wine dinner. Their chits post back and the next list is shorter.

01

Reporting tells you who to reach

Forty-one members with dining minimums unspent and no cover in six weeks.

02

Outreach reaches them

A push to those forty-one only. Wine dinner, two seatings, book from the app.

03

What they do feeds the reporting

Nineteen booked. The chit posts to the house account. The next list is smaller.

See what is possible for your club

A personalized app and console built around your dining room, your events and your members' lunch hour.

Request a demo